Princeton Pledge
Your satisfaction is important to us. That's why Princeton Properties provides new residents of any of its apartment communities with a money-back* guarantee.
We promise to provide you with dependable management, responsive service and well-maintained properties. If you are not completely satisfied with your accommodations, just let us know. If you are leasing an unfurnished apartment, let the management office know, in writing, of the issue causing dissatisfaction within five (5) days of your residency. We will make every effort to rectify the situation within 7 days, including offering another comparable apartment home. If a resolution cannot be reached, we will terminate the lease and refund your security deposit(s) and any unused portion of rent collected at lease signing. Resident(s) must move out within 30 days of the original move-in date, and leave the apartment home free of damage.
If you are leasing a corporate furnished suite, let the management office know, in writing, of the issue causing dissatisfaction within three (3) days of your residency. We will make every effort to rectify the situation, including relocation to comparable accommodations in a Princeton community. If we are unable to accommodate your needs, we will terminate the lease and refund the unused portion of rent collected at lease signing.
We take this satisfaction guarantee seriously. In fact, we pledge to uphold it.
 |
 |
|
| Terence F. Flahive President |
Andrew Chaban Chief Executive Officer |
*Residents are responsible for paying rent only for the days of occupancy in the apartment.
*Due to regulations of the LIHTC program, residents at affordable housing apartments may not exercise the Princeton Pledge option.